OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
139 ratings and 98 comments received in the last 90 days.
01 June 2025
Emma was just amazing. Very helpful professional and informative
01 June 2025
Smooth handover and responded straight away after the handover for a few concerns.
31 May 2025
I have been to a number of dealers and none have offered the customer service that Simon Bray did. He was passionate and clearly knew the product he was selling. Very patient, calm and understanding.
24 May 2025
Everyone was so attentive and friendly that it was an uplifting experience in the showroom.. No pressure exerted. which to my mind is vital.
23 May 2025
The sales team were excellent. Although they were having to respond to the central purchasing system which was very poor, they did all they could to alleviate the situation.
23 May 2025
Received regular updates on progress from the rep Rep was very pleasant , helpful and supportive Excellent service
13 May 2025
Every one was so polite and very helpful especially Elliot and Josh the young lad who was very professional and very helpful
04 May 2025
Excellent service from my first test drive with Emma, ordering the car and then delivery on the 30/4/25.
24 April 2025
Luke was brilliant and the whole process was quick and easy.
08 June 2025
Absolutely a great garage and staff always helpful.
07 June 2025
I've known Mike the Service Manager for a long time & he always gives me good advice
05 June 2025
As above and kept informed.
05 June 2025
It was an MOT. My answer to 1 above is the same here.
04 June 2025
Great customer experience
02 June 2025
Brilliant service.
30 May 2025
Very helpful staff.
30 May 2025
As above.
29 May 2025
Pleasure to deal with. Done thoroughly and courtesy car because it was a recall issue. Returned quickly too
28 May 2025
See above.
07 June 2025
The staff at the Mini Centre were helpful, enthusiastic and pleasant to deal with, despite the issue with Mini Corporate! Handover was comprehensive, thorough and fun! The team were generally help and and responsive. Delivery date issue was only neg.