OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
102 ratings and 78 comments received in the last 90 days.
05 January 2026
Kelsey and Ellis went out of their way to make sure the difficult transaction was completed.
01 January 2026
Kelsey Brewer was very good and my car is great
18 December 2025
Excellent communications throughout. Smooth handover.
16 December 2025
As above
05 December 2025
Kept up to date through the whole process from order to delivery.
05 December 2025
Any questions were answered before the purchase was agreed. Later issues were ironed out easily.
02 December 2025
A returning customer
02 December 2025
Very Happy with the Service
16 November 2025
Elliot had great product knowledge, excellent communication, highly professional
11 January 2026
Very good , fantastic service
11 January 2026
Fast service very helpful staff
10 January 2026
Completed within the booked time frame and were able to fit me after Tunbridge wells branch let me down by cancelling my appointment
08 January 2026
Very professional in dealing with task MOT Brake fluid change
07 January 2026
Prompt, efficient service
02 January 2026
Prompt service and a valet
01 January 2026
On time. Friendly. Explained everything clearly
27 December 2025
Mike is always very helpful
25 December 2025
Team were great and contacted me as soon as finished. Only minor issue was no courtesy vehicle available. Would also be helpful at the outset to know if vehicle being sorted am or pm to help with planning travel for collection.
24 December 2025
Very clean waiting area with tea and coffee. Kept up to date with progress
FIND Stratstone Maidstone.
Address
- 736 London Road, Larkfield, ME20 6BG
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01622 534985
Maidstone as well as surrounding areas including Chatham, Rochester, Gravesend and Sittingbourne
Address
- 736 London Road, Larkfield, ME20 6BG
Opening Hours
- Mon–Fri:08:30 - 1800
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01622 295972
Maidstone as well as surrounding areas including Chatham, Rochester, Gravesend and Sittingbourne
Address
- 736 London Road, Larkfield, ME20 6BG
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01622 295972
Maidstone as well as surrounding areas including Chatham, Rochester, Gravesend and Sittingbourne
06 January 2026
Josh was very nice and helpful!