OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
139 ratings and 106 comments received in the last 90 days.
04 August 2025
The sales person was warm and friendly and kept us updated throughout the whole experience
03 August 2025
I don't have any criticism of my experience, all was smooth and helpful and I am very happy with my new car!
03 August 2025
The team did everything they could to make the purchase quickly. No pushy sales. Good customer service.
02 August 2025
100% satisfied
02 August 2025
Quality, care and Simon and Elliotts knowledge blew me away!!! The coffee is so good too! I felt like a millionaire and was treated like porcelain.
02 August 2025
Eliot worked very hard to make sure our needs were met. His communication and attention to our order was excellent.
31 July 2025
Kelsey was a total star in how she dealt with the sale to me
31 July 2025
Got what I expected and pretty simple process from start to finish.
31 July 2025
Kelsey was delightful.
13 August 2025
Work completed quickly and to a high standard.
13 August 2025
It was an exceptional experience
13 August 2025
Yes service good at the centre
12 August 2025
Five star service.
08 August 2025
Great experience and friendly
08 August 2025
Staff were very helpful and informative
05 August 2025
Daryll on the service check in desk was very helpful
04 August 2025
Staff so helpful
03 August 2025
Can't fault customer service
02 August 2025
See above
12 August 2025
Staff were very professional throughout, especially Ellis and Emma.